Shipping Policy

All Domestic and International orders for in-stock items will ship within 1–2 business days.

Business days do not include Saturday, Sunday or national holidays.

Standard US orders are shipped via USPS or UPS. We do not ship to P.O. BOXES

International Shipping

International shipping rates are calculated at checkout based on the destination and available carrier services. Import duties, taxes, and other customs charges are not included in your order total and are the responsibility of the recipient to be collected prior to or at delivery by the courier. Estimated duties and taxes may be displayed at checkout for reference. Final charges are determined by the destination country's customs authorities and may differ from the estimate.

Address Changes

We are unable to change the shipping address once the order is in transit. Any changes to your order must be done prior to the order leaving our facility, usually within 1-2 business days from the order date. Business days do not include Saturday, Sunday or national holidays.

For any address change requests within this time frame, please contact support@missionworkshop.com

Returns and Refunds

Returns & Exchanges

We want you to be happy with your purchase. If you would like to return or exchange an item, please email us at support@missionworkshop.com before sending anything back.

Items must be returned in new, unused condition with original packaging and tags. Returns that show signs of use may not be accepted.

U.S. Returns

To start a return, email support@missionworkshop.com with your order number and the item you would like to return. Write "missionprojects.cc return" in the subject line.

Once your return is approved, we will provide return instructions. Refunds are issued to the original form of payment after the returned item has been received and inspected.

Original shipping charges are nonrefundable.

International Returns

Please contact us at support@missionworkshop.com before returning an international order. Do not ship an international return without contacting us first, as international returns require specific shipping and customs documentation.

Once your return is approved, we will provide return instructions and, where available, arrange a return shipping label.

Customers are responsible for international return shipping costs unless the item received was defective, damaged, or incorrect. When we arrange the return shipment, the cost of the return label may be deducted from your refund.

International duties, taxes, customs charges, and fees paid when the original order was delivered are generally not refundable by Mission Workshop. Depending on the destination country, you may be able to request reimbursement of certain duties or taxes directly from your local customs authority.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please email support@missionworkshop.com with your order number and photos of the item.

We will work with you to arrange a replacement, repair, or return as appropriate. Mission Workshop will cover reasonable return shipping costs when the item received is defective, damaged, or incorrect.

Refunds

Once your return has been received and inspected, we will process your refund to the original form of payment. Please allow additional time for your bank or credit card company to post the refund to your account.

Shipping charges are nonrefundable unless the return is the result of a defective, damaged, or incorrect item.

Before Sending a Return

All returns must be authorized before shipment. Packages sent without prior authorization may experience delays or may not be accepted.

To begin a return, email us at support@missionworkshop.com with your order number and the item you would like to return. Write "missionprojects.cc return" in the subject line.